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You said... We did...!

You Said - We Did - Healthwatch Herefordshire

We aim to listen to parents and respond to suggestions wherever possible.

Here we will update you on the new initiatives based on listening to parents.


New Pick-Ups

Parents have let us know they would prefer to enter and leave the site to pick up their children from different gates.

We are therefore going to trial this to aim to meet this need.

Below are our new pick-up sites with the entrances AND exit points marked in red arrows.

These exit and entrance points are:

1 - the large Smithy Street gate

2 - the alley-way gate

3 - the large Redmans Road gate

Don't forget to use different gates in order to avoid congestion, and remember that there is time to arrive from when the gates open at 3:28 to when they close around 3:40, so no need to rush.

We are pleased to say these new arrangements are working really well!